Technology Impacts

Social and Ethical Information Technology Impacts in a Global Society (ITGS)

Bank customer’s privacy anger

Posted by Richard On October - 12 - 2009

BANKING giant ANZ has admitted a branch manager breached privacy regulations to access a customer’s personal information.

But the woman whose private details were “inappropriately” viewed by the manager - who is also her next door neighbour - is demanding the man be sacked according to the bank’s own code of conduct regulations.

At the very least, Golden Grove resident Susan Clayton wants ANZ manager Phillip Saredakis transferred from her local Golden Grove branch.

“This is a serious breach of my privacy. I was brought up to believe you could trust a bank manager but I feel violated and he should be sacked,” Mrs Clayton, a 46-year-old hairdressing salon owner, said.

“It’s bad enough to live next door to him let alone having to see him at my local branch after what he did.”

AdelaideNow… Bank customer’s privacy anger.

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Mr Richard is the Head of ICT at a leading Bilingual International School in the Middle East and keen privacy advocate.

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